Shipping policy

Thank you for shopping with Rihyaaz Fashions.
Each piece we create is a reflection of traditional artistry and handcrafted care. Please read our Shipping Policy carefully to understand how and when your order will reach you.

1. Order Processing

  • All orders are processed within 8-10business days of confirmation.

  • Handwoven or made-to-order items may require additional processing time, depending on availability and craftsmanship.

  • You will receive an email or WhatsApp update once your order has been dispatched, along with tracking details.

2. Shipping Methods and Timelines

We ship across India and select international locations through trusted courier partners.

Location Estimated Delivery Time
Within India 5–10 business days after dispatch
International Orders 10–20 business days after dispatch

Delivery timelines may vary based on your region, customs clearance, or unforeseen courier delays.

3. Shipping Charges

  • Within India: Shipping is 100/kg on most prepaid orders unless stated otherwise.

  • International Orders: Shipping charges are calculated at checkout based on destination and package weight.

  • Any customs duties or import taxes applicable in the destination country will be borne by the customer.

4. Tracking Your Order

Once shipped, you’ll receive a tracking ID via email or WhatsApp.
You can track your shipment on the courier partner’s website using the provided tracking number.

5. Address Accuracy

Please ensure that your shipping address, contact details, and pin code are entered correctly at checkout.
Rihyaaz Fashions will not be responsible for delays or losses due to incorrect or incomplete address details provided by the customer.

6. Delayed or Lost Packages

While we make every effort to deliver your orders promptly, delays may occur due to weather conditions, logistics issues, or public holidays.
If your package is delayed or lost in transit, kindly contact us at [support@rihyaaz.com] with your order number — we will coordinate with our courier partners to resolve it at the earliest.

7. International Shipping Notes

For international customers, please note:

  • Customs duties, VAT, or import taxes are not included in the product or shipping cost.

  • These charges, if applicable, must be paid by the recipient as per the destination country’s regulations.

  • Delivery time may be extended based on customs clearance procedures.

8. Contact Us

For any questions regarding shipping, please reach out to:
📩 Email: [support@rihyaaz.com]
📞 Phone: [8902955633]
🌐 Website: [www.rihyaaz.com]