Terms of service

Welcome to Rihyaaz Fashions. By accessing or using our website (www.rihyaaz.com) or purchasing our products, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our site.

1. General Terms

Rihyaaz Fashions (“we,” “our,” “us”) reserves the right to update or modify these Terms of Service at any time without prior notice. Continued use of the website after any changes implies acceptance of the updated terms.

2. Use of the Website

You agree to use our website only for lawful purposes and in a way that does not infringe upon the rights of others or restrict their use and enjoyment of the site.
Unauthorized use, data extraction, or misuse of content and images from our website is strictly prohibited.

3. Product Information

We take great care to ensure that all product descriptions, images, and pricing are accurate. However, slight variations in color, weave, or texture may occur due to the handmade nature of our products.
Prices are subject to change without notice.

4. Orders and Payments

  • All orders are subject to acceptance and availability.

  • Payments must be made in full at the time of purchase through our secure payment gateway.

  • Once an order is confirmed, cancellations are not guaranteed as most items are handcrafted and made-to-order.

5. Shipping and Delivery

We strive to deliver your order within the estimated timeframe mentioned at checkout.
Delays may occur due to factors beyond our control such as logistics issues or natural events.
Shipping costs and timelines may vary depending on your location.

6. Returns and Exchanges

  • Since our pieces are handcrafted and often made-to-order, we follow a no return or exchange policy except in cases of manufacturing defects.

  • In case of a defect or damage, please notify us within 12 hours of delivery at [support@rihyaaz.com] with photos and order details.

  • Once verified, we may offer a replacement or credit note at our discretion.

7. Intellectual Property

All content, designs, images, logos, and text appearing on this website are the intellectual property of Rihyaaz Fashions.
Reproduction, modification, or distribution of any material without written consent is prohibited.

8. Privacy and Data Protection

Your personal data is handled in accordance with our [Privacy Policy].
We value your privacy and never share your details with third parties, except as required to complete your purchase or by law.

9. Limitation of Liability

Rihyaaz Fashions shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
Our total liability is limited to the amount paid for your purchase.

10. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of India, and any disputes will be subject to the exclusive jurisdiction of the courts in west midnapore, West Bengal.

11. Contact Us

For any questions or concerns regarding these Terms of Service, please contact:
📩 Email: [rihyaaz.fashions@gmail.com]
📞 Phone: [7866988311]
🌐 Website: [www.rihyaaz.com]